Frequently Asked Questions

Do I need an account to bid?

Yes. Registration is free. You confirm your email address once, and from then on each sign-in asks for a short code we email you.

How does bidding work?

By proxy. You enter the most you are willing to pay, and the site bids on your behalf in the smallest steps needed to keep you in front — never more than your maximum.

What is a participation deposit?

Some listings ask for a refundable deposit before you may bid. Pay it by invoice or with cryptocurrency; bidding opens as soon as the payment is confirmed, and the deposit comes off what you owe if you win.

When exactly does an auction end?

At the time shown on the listing. A bid placed in the closing minutes pushes the end time back a little, so an auction is never decided by whoever clicks last.

How do I pay, and how much is postage?

Each listing shows the methods that seller accepts. Postage is worked out from the size of the parcel and where it is going, and is shown before you commit.

Why are the photographs watermarked?

The public thumbnails are marked to deter copying. The full-size, unmarked views are shown to signed-in bidders.

Can I sell here?

Every account starts as a buyer. Ask us and we will enable listing on your account.

What languages is the site in?

Seven. Use the switcher in the header; the language is part of the address, so a page you share opens in the language you shared it in.

Still stuck? Contact us.